When Will I Receive My Payment After a Brand or Client Pays?
When working with Passionfroot, understanding when payments will arrive is crucial for planning. Below, we’ve clarified the timeline and process involved in receiving payments via bank transfer.
Overview of the Payment Process
Once a payer, such as a brand or client, approves and sends a payment, Passionfroot facilitates the transfer of funds directly to your connected bank account through an automatic bank transfer. This ensures a convenient and seamless experience for users.
Bank Transfer Timeline
Payments sent via bank transfer are typically deposited into your bank account within 3 to 5 business days after the payer has completed the payment. This timeframe applies consistently across all transactions. In some cases, payments are only released after certain prerequisites are met. For example, if your project requires you to upload a deliverable (e.g., a link to the final, live content), this step must be completed before the payment can be issued. Payments will remain pending until such conditions are fulfilled.
No Action Required from Your Side
The payment process is fully automated. Once the payer makes the payment, no further action, such as requesting or cashing out funds, is required from your side. The funds will automatically appear in your connected bank account once processed.
Prerequisites for Payment Release
Some payments may only be issued once certain conditions are met. For instance, collaborations or projects requiring you to upload deliverables such as links to live content must have these prerequisites completed before payouts are processed.
Common Questions
Troubleshooting Payment Delays
If your payment has not appeared within the expected 3–5 business days after being processed, follow these steps:
Verify your bank account details to ensure they are accurately linked to your Passionfroot account.
Check if any deliverables or prerequisites have not yet been completed.
Contact our support team for further assistance.
Is the transfer time ever longer than 5 business days? Delays beyond 5 business days are uncommon. If the payment has not been received after this period, we recommend verifying your bank account details and contacting customer support for assistance.
Do I need to enable the bank transfer or approve it manually? No, everything happens automatically once the payer completes the payment.- What should I do if my payment is delayed? If you have confirmed that the payment was processed but the funds have not appeared after 3–5 business days, double-check your bank details, ensure all prerequisites are fulfilled, and contact customer support if needed.
Are there any steps required before the payment is processed? Yes, in some cases, you may need to upload a deliverable or fulfill other conditions before the payment can be released.