Passionfroot helps you get paid at the click of a button.
Head to Payments, select the collaboration, and choose Request Payment.
Partners will receive an email with the payment link and the summary of their order and they can choose between credit card payment and Passionfroot Bank Transfer.
The payment link opens a payment page (see below). Partners can add their invoice details directly onto the invoice, pay and download the invoice afterwards.
Send a proposal together with a payment link
In case you’re sending a proposal to a partner, you can streamline the process by sending the payment link together. Choose Auto when sending a proposal. Once a partner accepts the proposal, they’ll automatically receive the payment link to pay.
Passionfroot Bank Transfers
For select creators and partners we’re rolling out our exclusive Passionfroot Bank Transfers™️. In partnership with some of the top banks and payment infra providers in the world we’ve built the cheapest global payments solution in the Creator Economy.
How it works
Passionfroot Bank Transfers are initiated in the same payment flow you already enjoy.
Request payment
Simply request payment and sponsors will see an option to pay via Passionfroot Bank Transfer at checkout. This is the preferred option of many large brands.
Sponsor pays
Once the sponsor clicks on the Passionfroot Bank Transfer option they’ll get bank details for the transfer and be able to download an invoice for procurement (if needed). They can then initiate the transfer and we will make sure the invoice is updated as soon as the money arrives.
Track & receive payment
Our payment status indicators in your Payments tab will indicate the status of the payment depending on where the funds are.
How to get started
If you're interested or have been selected for our Passionfroot Bank Transfer beta ping us in our support chat and provide your bank details where you wish to receive payouts and we’ll take it from there!
Please note that bank transfers are only available for payments in USD at the moment.
Invoices & Accounting
Passionfroot automatically generates all the invoices you’ll need for doing business and accounting. The invoices you need will differ if the sponsor pays via Stripe or via our Bank Transfer Flow as it determines who is Merchant of Record.
Payment Method | Merchant of Record (MoR) |
Stripe | Creator is MoR. Passionfroot is only the Payment Settlement Entity (PSE) |
Passionfroot Bank Transfer | Passionfroot is reseller MoR to sponsor. Creator is MoR to Passionfroot. |
Stripe Invoices
If your sponsor pays via Stripe you are the Merchant of Record, Passionfroot is not in the flow of funds, and the Stripe Platform extracts our fee and pays it to us. Hence you will find two invoices in your payments page:
Invoice for Sponsor: This is the invoice that is shared with the sponsor, and that you can use for your accounting.
Platform Fee Credit Note: This is a credit note for the fee Stripe/we extract from you that you can use in your accounting to account for the fact that the sponsor invoice contains the fee amount on it.
Passionfroot Bank Transfer Invoices
If your sponsor pays via Passionfroot Bank Transfer, Passionfroot is a reseller of your sponsorship and acts as the merchant of record vis-a-vis the sponsor. Then you are selling your services to Passionfroot, in which you are Merchant of Record vis-a-vis Passionfroot. Hence you will find one invoice in your payments page:
Invoice for Sponsor: The invoice between Passionfroot and the sponsor featuring the full amount of the collaboration. This is not needed for your accounting, but we share it in case you should ever need to share it with a sponsor manually.
Seller payout invoice: The invoice between you and Passionfroot for your net payout. For example, if you sold an ad for $100 dollars and we charge a 15% sourcing fee, your payout invoice will show $85 as the payout amount.
External Payment Links
If you choose to share an external payment link instead of using our platform's payment system, you'll receive a friendly reminder. This reminder simply highlights some of the benefits you might miss out on, like payment protection, automated invoicing, and dedicated support.
FAQs
How do I enable Payments?
How do I enable Payments?
We’re working together with Stripe to enable you accept online payments and get paid quickly. Stripe pays directly into your bank account. These are the documents you need to open a new Stripe account through Passionfroot. If you already have an account, you still need to create a new one to allow Passionfroot to access certain information safely. You can however use the same login credentials on Stripe and also select to copy information you have already provided into your new account.
Usually, accounts are enabled to connect to Stripe. If that’s not the case, just let us know and we’ll find a solution for you. If the account is enabled, this is what the (usual) process looks like:
Click on Payments
Insert e-mail address and phone number
Insert OTP from Stripe
Select country and type of business
Verify personal details (Legal name of person, E-mail address, date of birth, home address, phone number)
Tell more about your business
Select an account for payouts (Currency, country of bank account, IBAN)
ID Verification (check Stripe for eligible documents)
How do I add invoice details for partners onto the invoice?
How do I add invoice details for partners onto the invoice?
Partners can add their invoice details and billing info (e.g. name, company name, address etc.) onto the invoice once you send a payment request - no need to involve you anymore!
How do I make tax information and public business information visible on the invoice?
How do I make tax information and public business information visible on the invoice?
To ensure that your VAT number and the correct details of your business show up on a Stripe invoice these details must be entered on your Stripe account as follows :
VAT Details : Settings > Invoice settings > Tax > Fill in Tax Information Public business information : Settings > Public details
To ensure the VAT ID and business info also show up on all your Passionfroot invoices (for example for your fees), you can enter the same info on our settings:
Go to Settings > Payments
How do I edit an invoice?
How do I edit an invoice?
You can't edit an invoice once it has been created.
Depending on what information needs to change, you have different options:
1. The price is incorrect: In that case, you need to edit the collaboration (for example from your chat or the calendar) and change the price. This will automatically void the existing invoice (if possible) and you will be able to create a new one.
2. The partner's billing info is incorrect: Go to Payments and find and select the invoice. You can then void it (as long as it is not paid) and create a new one. The partner can then enter their business information again when they receive the new invoice.
3. Your business information is wrong on a Stripe invoice: As above, void the invoice and then make sure you update your business details on Stripe before you create a new invoice.
In any other case or if those steps don't work, reach out to the customer support chat and we can help you!
How do I split payments or create several invoices?
How do I split payments or create several invoices?
Once a sponsor has made one booking with several slots, they will receive an invoice and payment request for the entire booking with all dates. In order to split the booking into two, you need to create two collaborations.
1. Update the current collaboration: You can go to Calendar > Select the collaboration > Edit the collaboration > Change the collaboration to the reduced number of slots > Go to Payments > Request Payment.
2. Create a second new collaboration: For the second invoice, you need to create a new proposal with the remaining slots and choose Auto payment. Once the partner accepts, they will receive another invoice for the second part.
If you have difficulties, please reach out to our customer support chat and we can help you! 😊
When do I get paid?
When do I get paid?
You can set the payment deadline when dictating the collaboration terms with your partners. As soon as the partner pays, the money is on its way to you and it’s automatically tracked in your Passionfroot payment dashboard.
Depending on the payment method the partner selected, the funds will arrive in your Stripe account or in your bank account (this can take several business days).
How do I get paid?
How do I get paid?
You will get paid through Stripe directly and the money will arrive in your Stripe account. We provide the credit notes (i.e. the paper work) to you.
In case the partner has selected to pay via Bank transfer, the funds will be transferred directly into your bank account.
How do I cancel an invoice?
How do I cancel an invoice?
You can void an invoice at the click of a button. Simply open the payments tab, click on the payment in question, then hit the ‘Void’ button.
How do I check my payouts?
How do I check my payouts?
All of your Stripe payouts and pending payments are available in your Stripe Payments dashboard:
Money that has been paid out
Money not yet paid out (Waiting for payment)
Total earnings
All transactions
If you’d like to see more details, you can log into Stripe by clicking on Stripe settings.
If the invoice was paid via bank transfer (you'll see this on your Passionfroot Payment Overview), the money will show up directly in your bank account!
How does invoicing work with Passionfroot?
How does invoicing work with Passionfroot?
We give you the tools to create all invoices correctly, taking into account the external partner’s local jurisdiction and send them out accordingly.
How does Passionfroot make money?
How does Passionfroot make money?
Our business model includes a 15% charge on platform collaborations and a 5% charge on organic collaborations.
Who is the Merchant of Record (MOR) in case of a successful collaboration?
Who is the Merchant of Record (MOR) in case of a successful collaboration?
If paid through the Passionfroot wallet or bankwire, then Passionfroot is the MOR. If paid on Stripe, then the creator is the MOR.
How do you account for taxes at Passionfroot?
How do you account for taxes at Passionfroot?
When Passionfroot is not Merchant of Record (i.e. payments that are non-bank transfer) creators that need to withold are responsible for adding it to their invoices. In cases where Passionfroot is MoR, Passionfroot will withold VAT retroactively.