FAQ

A storefront is your very own Passionfroot page to share with brands and potential partners. It’s a place for you to showcase your value and everything you offer, and brands will be able to book you directly through it. On our storefront, we share 2 channels: our Filtered Fridays newsletter which offers a Sponsored Ad and a Classified Ad, and the Creators on Air podcast which offers Pre-, Mid-, and Post-roll Ads.

Everyone you share the storefront link with will see your Passionfroot storefront, so make sure to share it on your favorite platforms to increase your visibility!

A Slot is the date that a certain channel’s issue is sent out to your audience. A placement is a unique spot for a product in each issue that is sent out.

Yes! In the storefront editor you can create package deals to upsell your partners. You can create the following types of packages:

🎁 Package of a single product

A single product package is great if you want to sell multiple ads on the same channel. For example, here we demonstrate creating a package of classified ads on our newsletter. By doing this the partner gets a 10% discount!

🛍️ Package of multiple products on one or more channels

A multi-product package is great if you want to offer a more comprehensive ‘campaign’ where the partner can purchase ads accross your channels. For example, here we demonstrate creation of a Gold Package that lets partners buy a coordinated collaboration on our Newsletter and Podcast for a 20% discount!

Yes! Passionfroot’s Proposal Feature allows you to serve up a collaboration on a silver platter to your dream partner. This way you can give a busy partner a specific offering of a Product, Price and Date to make it easier for them to try you out. Check out our proposal to Spotify below:

On the left sidebar you can access Storefront, Requests, Calendar, Products and Payments

On the Storefront view you can access the Storefront Editor, see a preview of your storefront, and share your storefront to different platforms.

In the Requests view you can see all inbound requests from brands and partners who want to collaborate with you. Click on a request to either Accept, Reject, and/or Send proposal.

On the Calendar view you can see the slots you have open for all of your products. You can see the current status of the request, the channel and product name, the requesting brand, the stage of the collaboration and the price of the product. You can flip between months in the top right corner.

In the Products view you can alter your channels and products without having to go into the storefront editor. Here you can change the core parts of your storefront: channels, products, prices, price visibility, and # of ads per slot.

You can track all payments of your collaborations through Passionfroot by connecting and activating your Stripe account.

Before activation

Please visit the ‘Payments’ section below for info on activating your payments setup.

After activation

Once activated you will be able to access your Stripe account from the workspace. You can see the Payment dashboard and edit the business settings.

The weekly total number tells you the total value of sponsorships you have going live that week. This is the sum of each sponsorship in that week. If a slot is a part of a package - then the weekly total takes that slot’s share of the total package value. This gives you a truthful overview of the value you’re driving in each week 😎

You can re-schedule or edit any parts of a collaboration whenever you like! Check out the video below to see how

If a brand doesn’t respond quickly, you can send reminders directly from the request page. You can adjust the reminder message as you’d like.

Once the partner sends the creative briefing, you can propose copy to the partner.

When your collaboration is in “Prepare copy” status, you have the option to skip the next steps entirely, and and finalize the collaboration immediately.

Your Partner won’t receive a copy proposal, so you have full control of your content!

The partner doesn’t have to log in to Passionfroot to provide assets or respond to the creator throughout the collaboration process. This is all handled seamlessly via mail.

Yes, to delete a slot - simply hover over the slot in your calendar and hit ‘Delete’. To cancel a collaboration and free up a slot you can click on the three dots in the collaboration and hit ‘Cancel collaboration’. Note: the slot will remain, but the partner blocking the slot will be removed.

You can block/unblock openings by clicking on the three dots (”meatball menu”) at the very right of each opening.

We usually work with images that are 1400*700 large. If you want to collect and work with a different size, let us know and we will adjust the asset collection for you.

You have two choices: either we set up Payments during our onboarding call or you can do it yourself after onboarding. In any case these are the documents you need to open a new Stripe account through Passionfroot. If you already have an account, simply connect to it to get started.

Usually, accounts are automatically enabled to work with Stripe. If that’s not the case, just let us know and we’ll take care of it for you. If the account is enabled, this is what the (usual) process looks like:

You can set the payment deadline when dictating the collaboration terms with your partners.

You will get paid through Stripe or by us directly. We provide the credit notes (i.e. the paper work) to you.

You can void an invoice at the click of a button. Simply open the payments tab, click on the payment in question, then hit the ‘Void’ button.

You can indicate the VAT when requesting payment from your partners. In general you can follow this guideline:

We know taxes can be a hassle, so we’ve got you covered. We’re eager to make any kind of invoice or credit note ready for proper reporting. Reach out to us and we will let you know how you can set your invoices correctly based on most recent legislation.

We give you the tools to create all invoices correctly, taking into account the external partner’s local jurisdiction and send them out accordingly.

Passionfroot currently charges a 5% service fee to the partner that includes mainly payment processing fees at this point of time. We charge this to the partner so that you, the creator, earn 100% of your payout.

The MOR is the creator who is also delivering the service to the partner/ company. Passionfroot facilitates the collaboration on the platform and supports the creator to manage the business relationship.

This can be decided by the creator on a case by case basis. If the payment has already been done the creator can agree to a refund and initiate that through Passionfroot. In such cases, the payment fees and PF service fees cannot be refunded though.