FAQs
FAQs

FAQs

For Creators

Getting started
The basics
Earn more

For Partners

Getting started
How it works
Referral Program
Case studies

Other resources

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Storefront

What is a storefront and why do I need one?
Who can see my Passionfroot storefront?
What is the difference between Slots and Placements?
Can I create a package of one or multiple products?
Can I send proposals to partners to make it easier for them to book me?

Workspace

What do I see in my Passionfroot workspace?
How is the weekly total number in my calendar calculated?

Collaboration process

How do I change the date, price or details of a collab?
How do I send reminders to a brand so that I can collect details for an ad?
Can I send attachments in the chat with my sponsor?
How do I propose copy to a brand?
I don’t need approval of copy from brands. How do I skip this step?
How does the brand provide the creative assets or respond to me?
Can i cancel a collaboration or delete a slot?
How do I block/unblock openings?
How large do pictures have to be for the asset collection step?

Payments

How do I enable Payments?
When do I get paid?
How do I get paid?
How do I void an invoice?
What does the Payments dashboard show?
How do you account for taxes at Passionfroot?
How does invoicing work with Passionfroot?
How does Passionfroot make money?
Who is the Merchant of Record (MOR) in case of a successful collaboration?
Are refunds granted for agreed collaborations?